Frequently Asked Questions
Find answers to common questions about our handcrafted leather goods
How do I care for my Mitchell Leather product?
We recommend applying a high-quality leather conditioner every 3-6 months and avoiding prolonged exposure to direct sunlight or moisture.
Is your leather ethically sourced?
Yes, we exclusively source our hides from certified tanneries that prioritize sustainable practices and ethical animal welfare standards.
Do you offer custom embossing or personalization?
Currently, we offer complimentary monogramming on select wallets and bags. Please check the product page for availability.
Will the color of the leather change over time?
Our full-grain leathers develop a beautiful patina over time, which is a natural process that adds character and depth to the piece.
Do you offer a warranty on your products?
We provide a lifetime guarantee on all stitching and hardware. If your item fails due to a manufacturing defect, we will repair it free of charge.
Can I cancel my order after it has been placed?
Orders can be cancelled within 12 hours of placement before they enter our production or shipping queue.